Export process
Eight steps from your inquiry to a confirmed delivery
Predictable, transparent and fully documented. Here is exactly what happens at each stage.
- Step 1
Send Inquiry
Share your product specification, quantity, destination port and timeline. The more detail you share, the faster we can quote.
- Product description and HS code (if known)
- Quantity and packing preference
- Destination port / city
- Required Incoterm and payment term
- Target price (optional)
- Step 2
Receive Proforma Invoice
Within 24 business hours you will receive a detailed proforma invoice covering all commercial and logistics parameters.
- FOB / CIF / CFR pricing
- Lead time and validity
- Packing details and HS code
- Banking and payment instructions
- Step 3
Confirm Order & Payment
Sign the PI and initiate the payment per agreed terms. For L/C, we coordinate with your bank on the draft.
- T/T advance (typically 30%)
- L/C at sight (UCP 600 aligned)
- Bank details verified on every PI
- Step 4
Production Begins
Procurement, manufacturing and quality plans lock in. You receive milestone updates with photos/videos.
- Production start confirmation
- Midway progress update
- Sample dispatch (if applicable)
- Step 5
Pre-Shipment Inspection
AQL-based inspection and lab tests as required. Third-party inspection welcome at this stage.
- Photo / video inspection report
- Lab CoA (food, chemical, textile)
- Buyer-approved sample sign-off
- Step 6
Documentation
Complete export documentation set is prepared, vetted against your L/C or contract, and shared in scans.
- Commercial invoice & packing list
- Bill of Lading (BL)
- Certificate of Origin (COO)
- Phytosanitary / Fumigation (if applicable)
- Inspection / CoA reports
- Step 7
Shipment & Tracking
Container is stuffed, sealed and dispatched. Vessel name, BL number and ETA are shared promptly.
- Stuffing photos / video
- Vessel and voyage details
- Tracking link until destination
- Step 8
Payment Settlement
Balance payment received per agreed terms, original documents released and post-shipment support continues.
- L/C negotiation support
- Original document courier
- Post-shipment query handling
Buyer FAQs
The questions buyers ask most often
What is the minimum order quantity?+
MOQ varies by product — typically 1 x 20' container for food and industrial goods, and 1000–3000 pieces for textiles and handicrafts. Smaller LCL trial orders are possible for selected SKUs.
Which payment terms do you accept?+
We accept T/T advance (typically 30% advance, 70% before shipment), irrevocable L/C at sight, and D/P. D/A is offered to repeat buyers on a case-by-case basis.
Which Incoterms do you support?+
EXW, FOB, CFR and CIF are standard. DAP and DDP can be arranged on a case-by-case basis through partner forwarders.
Can you provide samples?+
Yes. Samples are typically dispatched by courier (DHL / FedEx) with courier costs to the buyer's account. Sample value may be adjusted against the first order.
Do you handle private labelling?+
Yes — for food, textiles, handicrafts and FMCG ranges. We coordinate artwork, label review and printing approvals before mass production.
How long is lead time?+
Food and agri: 12–25 days. Industrial: 20–35 days. Textiles and handicrafts: 30–60 days. Confirmed at PI stage based on volume.
Which port do you ship from?+
Primarily Nhava Sheva (JNPT), Mumbai. ICD Sabarmati / Mundra also supported based on origin and destination.
Do you support third-party inspection?+
Absolutely. SGS, Intertek, Bureau Veritas or your nominated agency is welcome to inspect at any stage.
Do you provide certificates and lab reports?+
Yes. Lot-wise CoAs, phytosanitary, fumigation and origin certificates are issued as required. APEDA / FSSAI specifics handled per category.
What happens if there is a quality issue post-shipment?+
We respond within one business day. Disputes are documented with photographic evidence and resolved with replacement, credit or refund per the contract.
Ready to import from India?
Share your product, destination port and timeline. You will receive a clear proforma invoice with payment terms within 24 hours.